Maple Bear Brasil The best of Canadian education for a global future.
MAPLE CANADA EDUCATION LTDA (“Maple Centra”)
Sede: Rua Estados Unidos, n. 209, Jd. América, São Paulo, SP, CEP 01.427-000
The present Policy’s purpose is to demonstrate our commitment to safeguarding your privacy and protecting your Personal Data, establishing rules on its Processing, as well as explaining your rights and how to exercise them, and, also, this policy is applicable to all Schools and operations associated to Maple Canada Education Ltda.
Read this Policy carefully, and should there still be doubts, feel free to get in touch with us through our Service Channels here available.
To best understand this Policy, the following definitions should be considered:
Cookies: small files sent to your browser or device, which store your preferences and other information about how and when Our Environments are visited, as well as the amount of people that accessed them.
Personal Data or Data: is the data related to an individual, which is capable of identifying them or making them identifiable. For example: name, email, National Identification Card (RG) number, personal preferences, IP address, geolocation, etc.
Sensitive Personal Data: is any data about racial or ethnic origin, religious beliefs, political opinion, affiliation to union or religious, philosophical or political organizations, data referring to health or sexual orientation, genetic and biometric data, when linked to an individual.
Handler or Data Protection Officer (DPO): person indicated by Maple Centra to act as a channel of communication between us, the Owners of Personal Data and the National Data Protection Authority (ANPD).
Applicable legislation: all legislation on privacy and Personal Data protection, especially Law nº 13.709/218 (General Personal Data Protection Law – LGPD).
Our Environments: refers to the online address https://maplebear.com.br and other websites linked to Maple Centra, including of diverse operations.
Owner of Personal Data: is you, the individual to whom the Personal Data refers to, be it in the condition of user in our environments.
Processing: all operations regarding Personal Data, such as those of collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, archiving, storing, deletion, assessment or information control, modification, communication, transfer, diffusion or extraction.
How we collect data. The Data may be collected when you interact with Our Environments.
What we Collect:
Campus of interest
Type of service (online or in person)
Grade of interest
Full Name of guardian
Country of birth
Cellphone number of guardian
Email of guardian
Student’s full name
Guardian’s National Identification Card (RG)
Guardian’s Individual Taxpayer Registration (CPF)
Student’s National Identification Card (RG)
Student’s Individual Taxpayer Registration (CPF)
How you learnt of the school
Degree of relatedness with the student
Date of Birth
Bank Data or of credit or debit card
Health related Data
Why we collect?
Digital Identification Data:
What we Collect:
IP address and Logical Port of Origin
Device (version of operational system)
Registers for date and time of each action you make
Why we collect?
Necessary data. Our services depend directly on some of the data mentioned above. We may be unable of providing total or parts of our services in the absence of some of this data.
Updating and truthfulness of Data. You are solely responsible for the precision, truthfulness or updating of the Data you supply. We are not compelled to process your Data if there are reasons to believe that such Processing may impute infringement of any applicable law, or if you are using our environments for any illegal or illicit purposes.
Database. The database made through the collection of Data is of our property and is under our responsibility, its use, access and sharing, when necessary, will be done within the limits and purposes desired in this Policy.
Hypothesis of Data sharing. The collected Data and registered activities (logs) can be shared:
Should you have any doubt about whom we share you Data with, get in touch with us through our Service Channels made available at the end of this Policy.
Governance and Safety Practices. To safeguard your privacy and protect your Data, we rely on a governance program with rules of good practice, policies and internal procedures, which establish organizational conditions, training, educational activities and supervision and mitigation of risks related to Personal Data Processing.
Access to Data, proportionality and relevance. Internally, collected Data is accessed only by duly authorized professionals, respecting the principals of proportionality, need and relevance to our business’s objectives, and commitment to confidentiality and the preservation of your privacy under the terms of this Policy.
Adoption of good practices. You are also responsible for the confidentiality of your Data and must be aware that sharing passwords and access data and/or, including sharing passwords, violates this Policy and can compromise the safety of your Data and Our Environments. Should you identify or become aware of a compromise in the safety of your Data, get in touch with our Handler through our Service Channels made available at the end of this Policy.
Processing by third parties under our directives. We seek to carefully assess our partners and service providers and establish with them contractual obligations of confidentiality, information safety and Data protection, with the objective of protecting you.
Storage location. The collected Data and activity logs (logs) are stored in a safe and controlled environment, potentially in our servers located in Brazil, as well as in a resource usage environment or cloud server (cloud computing), which may demand transferring and/or processing your Data outside Brazil. These transfers only involve companies which demonstrate conformity with the applicable legislation, keeping a standard of conformity similar our more rigorous than that envisaged in the Brazilian legislation.
Storage Term. We store your Data only for as long as is necessary to fulfill the purposes for which they were collected or for the fulfillment of any legal or regulatory obligation or the preservation of rights.
Data disposal. Upon the expiry of the maintenance term and legal requirement, the Data will be deleted using safe disposal methods or used anonymously for statistical purposes.
Your basic rights. The Data is yours and the applicable Legislation brings a series of rights related to it, which you may exercise through a requisition to our Handler through the Service Channels made available at the end of this Policy.
Request. For your safety, for every request you make to exercise your rights, we may solicit complementary information to prove your identity, seeking to prevent frauds.
Non-attendance to requests. We may abandon the attendance of some request to exercise your rights, should the attendance violate our intellectual properties or trade secrets, as well as when there is a legal or regulatory obligation for Data retention. Also, we may abandon your request if we need to retain your Data to enable our defense or that of third parties in disputes of any nature.
Replies to requests. We are committed your replying all requests within a reasonable term and always in agreement with the applicable legislation
Content change and update. You acknowledge our right to change the content of this Policy at any time, according to purpose or need, being up to you to verify it always that you access our environments. In the event of relevant updates to the Policy, you will be notified through the contact information you informed us of.
Inapplicability. Should some point of this Policy be considered inapplicable by the National Data Protection Authority or judicial, the remaining conditions will remain in force and effect.
Applicable law and jurisdiction. This policy will be interpreted according to Brazilian legislation, in the Portuguese language, with the jurisdiction of your domicile as of now elected to settle any dispute that involves this document, barring specific caveats of personal, territorial or functional jurisdiction by the applicable legislation.
Update: August 4th of 2021
Service Channels. Should you have any doubts related to the provisions of this Policy, including to exercise your rights, you may get in touch with our Handler, who is at your disposal at the following addresses:
Handler: Tatiane Martins Franco Bascuñan
Email contact: firstname.lastname@example.org